Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Why does Thunderbird show oldest unread messages in notification box?

ericnewton76
ericnewton76
more options

(Windows) the notification box that is displayed when a new email comes in, it always shows the OLDEST unread messages, and a new unread message doesnt even get displayed... this seems quite bizarre to me... to see a notification window that keeps popping up with the same set of unread messages, yet new unread messages are the reason the notification pops up.

And now, I'm sending test messages to myself and the notification box isnt even popping up so I can capture the screen and show the original one. Very strange UX design decisions... showing OLDEST unread messages in a notification box that normally pops up with a RECENT unread message.

(Windows) the notification box that is displayed when a new email comes in, it always shows the OLDEST unread messages, and a new unread message doesnt even get displayed... this seems quite bizarre to me... to see a notification window that keeps popping up with the same set of unread messages, yet new unread messages are the reason the notification pops up. And now, I'm sending test messages to myself and the notification box isnt even popping up so I can capture the screen and show the original one. Very strange UX design decisions... showing OLDEST unread messages in a notification box that normally pops up with a RECENT unread message.

All Replies (2)

ericnewton76
ericnewton76 Küsimuse esitaja
more options

Repro steps

1. Mark at least 20 old messages as unread. 2. Have somebody send you a message to generate the notification box.

Expected: notification box shows newly sent message. Actual: notification box shows oldest unread messages, and cant display newest unread due to threshold limits.

ericnewton76
ericnewton76 Küsimuse esitaja
more options

Uploaded an image