Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Do I need another account for Firefox Sync like I did for Firefox Support?

  • 1 vastus
  • 1 on selline probleem
  • 10 views
  • Viimati vastas James

kristelline2019
kristelline2019
more options

Initially tried signing in w/correct credentials and error-incorrect password, reset password and tried again w/correct credentials and error-incorrect password Again tried several times. Do I need another account for Firefox Sync like I did for Firefox Support?

Initially tried signing in w/correct credentials and error-incorrect password, reset password and tried again w/correct credentials and error-incorrect password Again tried several times. Do I need another account for Firefox Sync like I did for Firefox Support?

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

An account for the support.mozilla.org (SUMO) site is only for the support.mozilla.org site and not usable elsewhere.

The SUMO site does not use Firefox Accounts as a way of logging in. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account