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Rohkem teavet

How can I disable the MAC address filtering or add the MAC address to the list of permitted devices for my wireless router?

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Have been unable to connect with my HP OfficeJet 5200 All-in-One printer. Printer Troubleshooter indicates that MAC address filtering can prevent connecting to my wireless network during setup.

Have been unable to connect with my HP OfficeJet 5200 All-in-One printer. Printer Troubleshooter indicates that MAC address filtering can prevent connecting to my wireless network during setup.

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That really a question that pertains to the router you are using.

Do you have the manual for that router? If not, you can probably obtain a PDF copy of the manual from the website for that router. FCC registration info for electronic devices is on the name tag for all class A & B devices.