Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

New Firefox version doesn't sync with previous versions; bookmarks gone

  • 1 vastus
  • 1 on selline probleem
  • 7 views
  • Viimati vastas user1645076

more options

I just opened Firefox and saw that it had been updated to a new version. This update contained the statement that the new version doesn't sync with previous versions and directed that order to retrieve bookmarks, add-ons, etc. that the user go to his or her account. But I had never seen the necessity to create an account in the past, so now, since I don't have one, it appears that I have lost all of my bookmarks. Why weren't Firefox users warned in advance that this change was coming so that we could create an account in order to restore lost information? This is very upsetting!!

I just opened Firefox and saw that it had been updated to a new version. This update contained the statement that the new version doesn't sync with previous versions and directed that order to retrieve bookmarks, add-ons, etc. that the user go to his or her account. But I had never seen the necessity to create an account in the past, so now, since I don't have one, it appears that I have lost all of my bookmarks. Why weren't Firefox users warned in advance that this change was coming so that we could create an account in order to restore lost information? This is very upsetting!!

All Replies (1)

more options

It seems that my bookmarks and other settings have reappeared -- not sure why, but I'm relieved. Please disregard my question.