Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox wants a Admin to approve a helper installation

  • 1 vastus
  • 1 on selline probleem
  • 14 views
  • Viimati vastas aki66

thunderchilde
thunderchilde
more options

Firefox works on 3 user accounts, on the 4th on launch a dialog box opens and asks for the Administrator to sign in to approve the installation of a helper. The helper is not named. If you close the box, Firefox locks up. The Administrator signing in closed the box, but Firefox locks up, force quit and the box comes back. Tips, hints or advice welcome.

Firefox works on 3 user accounts, on the 4th on launch a dialog box opens and asks for the Administrator to sign in to approve the installation of a helper. The helper is not named. If you close the box, Firefox locks up. The Administrator signing in closed the box, but Firefox locks up, force quit and the box comes back. Tips, hints or advice welcome.

All Replies (1)

aki66
aki66
more options

can you add some screenshots.. 

maybe unwanted software trying to be be installed by a third party...

this is for more details https://www.ghacks.net/2016/11/04/application-update-service-helper/