Firefox stops installing and says it was interrupted?
The installation progress bar stops at about 75% and then a message appears saying, ‘Hmm. For some reason, we could not install Firefox. Choose OK to start again’. BUT it won’t start again and if I try to download from your website, the whole process happens again. This is very frustrating as many of the websites I use, are linked to Firefox. Please advise.
Valitud lahendus
It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.
Loe vastust kontekstis 👍 0All Replies (2)
First, let's make sure your system is clean.
You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
Valitud lahendus
It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.