Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Messages disappeared in subfolders

  • 2 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas cj828039

more options

Hello. I have 2 problems with Thunderbird:

  • a) My local directory is C: \ Users \ Carlos \ AppData \ Roaming \ Thunderbird \ Profiles \ tovxj0y0.default \ Mail \ pop3.fibertel.com.ar

and a few days ago I detected a different directory, which I have not created with pop3.fibertel-3.com.ar. I proceeded to direct the Thunderbird to the local directory pop3.fibertel.com.ar and observed that there are subfolders of the Inbox that indicate that there are no emails, but it appears that the size of the messages in that subfolder weighs 712 Kb. In this situation I proceeded to incorporate files that I had backups made, in pop3.fibertel.com.ar in the past; using the "copy and paste" in the same subfolders with which I operate today in Thunderbird. In order to correct the .mfs, in each folder I entered Properties and tried to repair it, without any results. The number of emails remains unchanged in the Inbox and Sendbox subfolders. How can I resolve this situation?

  • b) Every September I keep ALL the folders with their content in a folder called Local, on the hard drive, identifying RECEIVED 20xx and SENT 20XX; in order not to load these every time I open Thunderbird and for better security.

Now, if I incorporate all these folders in the Thunderbird LOCAL, I cannot read them, which until September 2019 I could see the RECEIVED 20XX and SENT 20XX folders from several years prior to the current one. How can I resolve this situation?

     Waiting for a prompt and effective solution, I greet you sincerely
        Carlos Landau
Hello. I have 2 problems with ''Thunderbird'': * a) My local directory is C: \ Users \ Carlos \ AppData \ Roaming \ Thunderbird \ Profiles \ tovxj0y0.default \ Mail \ pop3.fibertel.com.ar and a few days ago I detected a different directory, which I have not created with pop3.fibertel-3.com.ar. I proceeded to direct the Thunderbird to the local directory pop3.fibertel.com.ar and observed that there are subfolders of the Inbox that indicate that there are no emails, but it appears that the size of the messages in that subfolder weighs 712 Kb. In this situation I proceeded to incorporate files that I had backups made, in pop3.fibertel.com.ar in the past; using the "copy and paste" in the same subfolders with which I operate today in Thunderbird. In order to correct the .mfs, in each folder I entered Properties and tried to repair it, without any results. The number of emails remains unchanged in the Inbox and Sendbox subfolders. How can I resolve this situation? * b) Every September I keep ALL the folders with their content in a folder called Local, on the hard drive, identifying RECEIVED 20xx and SENT 20XX; in order not to load these every time I open Thunderbird and for better security. Now, if I incorporate all these folders in the Thunderbird LOCAL, I cannot read them, which until September 2019 I could see the RECEIVED 20XX and SENT 20XX folders from several years prior to the current one. How can I resolve this situation? Waiting for a prompt and effective solution, I greet you sincerely Carlos Landau
Attached screenshots

All Replies (2)

more options

Hola, Sugiero que escribas la consulta en el foro en ingles que podrían ayudarte mejor: https://support.mozilla.org/en-US/questions/thunderbird Gracias

more options

Lamentablemente no me ayuda la sugerencia: La consulta fue realizada, 6/11/20, 5:17 PM, en inglés en https://support.mozilla.org/en-US/questions/1290866 ¿Alguna otra sugerencia?. Muchas gracias