Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

update 83 quit bug on Ubuntu and Win 10

  • 1 vastus
  • 1 on selline probleem
  • 3 views
  • Viimati vastas sandysareon

sandysareon
sandysareon
more options

Noticed on the latest release of Firefox after I press quit(I have multiple windows) the process will not fully close; I've confirmed this on both Windows and Ubuntu versions. It seems to happen when I have videos playing while closing as they will continue to play in the background.

Only way to fully close the app is to stop the running background process; the videos cannot be stopped as they are CCTV streams.

I'm not familiar with logging with FF if someone can advise on which ones would be of interest I can provide them.

Noticed on the latest release of Firefox after I press quit(I have multiple windows) the process will not fully close; I've confirmed this on both Windows and Ubuntu versions. It seems to happen when I have videos playing while closing as they will continue to play in the background. Only way to fully close the app is to stop the running background process; the videos cannot be stopped as they are CCTV streams. I'm not familiar with logging with FF if someone can advise on which ones would be of interest I can provide them.

Valitud lahendus

Hi all, I have resolved this. The issue was Video Download Helper add on. The add on is great however I suspect the load I have with my firefox due to the CCTV monitors being opened and shown as web videos is a bit too much for it and may be causing it to keep Firefox open even after the quit command.

Disabling this addon solved this issue.

Loe vastust kontekstis 👍 0

All Replies (1)

sandysareon
sandysareon Küsimuse esitaja
more options

Valitud lahendus

Hi all, I have resolved this. The issue was Video Download Helper add on. The add on is great however I suspect the load I have with my firefox due to the CCTV monitors being opened and shown as web videos is a bit too much for it and may be causing it to keep Firefox open even after the quit command.

Disabling this addon solved this issue.