Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

thunderbird SEARCH does NOT FIND strings in MOVED messages

  • 2 vastust
  • 1 on selline probleem
  • 19 views
  • Viimati vastas Nspagforums

more options

Thunderbird doing a SEARCH (looking for word "puppy" in an account, searching titles, text, bodies, etc.

i send myself a TEST (subject) mail with the body including "this is a puppy". i do a SEARCH in my account. I find the email

I THEN move the email to a SUBFOLDER named zz_temp (in same account). I go back to main account inbox I do a SEARCH in account, for "puppy" NO RESULTS I click on the subfolder, and search - NO results I MOVE the email back to the main inbox i do a search NO RESULTS

I do a search, from the MENU option (edit - find - search messages) NO RESULTS

I have been tearing my hair out to see why the SEARCH aspect was not finding critical keywords, etc, and I NOW SEE that MOVING the messages seems to be removing them from the index, and the index is NOT re-including them when they GET moved.

Any assistance appreciated.

REBUILDING the INDEX is not an option, because i am actively moving messages all the time to subfolders, etc, and the index should note if a message gets moved, etc.

HELPPPPP !! thanks nick

Thunderbird doing a SEARCH (looking for word "puppy" in an account, searching titles, text, bodies, etc. i send myself a TEST (subject) mail with the body including "this is a puppy". i do a SEARCH in my account. I find the email I THEN move the email to a SUBFOLDER named zz_temp (in same account). I go back to main account inbox I do a SEARCH in account, for "puppy" NO RESULTS I click on the subfolder, and search - NO results I MOVE the email back to the main inbox i do a search NO RESULTS I do a search, from the MENU option (edit - find - search messages) NO RESULTS I have been tearing my hair out to see why the SEARCH aspect was not finding critical keywords, etc, and I NOW SEE that MOVING the messages seems to be removing them from the index, and the index is NOT re-including them when they GET moved. Any assistance appreciated. REBUILDING the INDEX is not an option, because i am actively moving messages all the time to subfolders, etc, and the index should note if a message gets moved, etc. HELPPPPP !! thanks nick

All Replies (2)

more options

but does rebuilding fix the issue? You might not be able to do it often, but it might simply be a bad index and rebuilding it will fix the integrity so it reads to the end permanently.

more options

it is hit or miss, i had STARTED rebuilding it, and then i'd occasionally find things on searches, but it was only in the past couple days that i found about the MOVING files. AND, since i do sort and organize and move files a lot, rebuilding this index is not a practical solution. something is going on in thunderbird where it is either not RE-INDEXING a file, upon a move, or losing pointers to a file after a move. that is a bug or deficiency, which would be beneficial if corrected, in my personal opinion. again, thanks for reply