How to leave reviews for Firefox Add-Ons?
I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.
Any help is appreciated.
All Replies (9)
On the left side of the page for an add-on, there is a section titled "Rate your experience". After you assign a star rating, you can add text.
Note: If add-on buttons/menu items do not appear or buttons seem to do nothing, be aware of these two general issues affecting all extensions:
(1) Extensions need permission to run in private windows: Extensions in Private Browsing (2) The page might be restricted (for example, many Mozilla sites, built-in pages, the built-in PDF viewer)
And if you need help with any of my add-ons, let me know.
I don't have this "Rate your experience" section on the left as you describe. Please see attached image.
VincentBrick said
I don't have this "Rate your experience" section on the left as you describe. Please see attached image.
It's on the main page, not the reviews page.
I have the same problem, I can't leave a review on the add-on that I have installed even after having logged in I used my Firefox account to sign up and log in on addons.mozilla.org and nowhere on the review page, I found where to rate and leave a review. Concretely there is no section titled "Rate your experience"
Thanks to jscher2000, I just understood that "make a review" is located on the extension's page and not on the extension's reviews page
Just discovered that you have to give a star rating before the site will let you write a review. Click a star under "Rate your experience".
Mozilla needs to change this and make it clear how to write a review. This is the second time I've had to look up a solution to this problem in 2 years (forgot the solution.) It is not obvious or clear at all.
Also, it would be nice if Mozilla would not show the empty reviews in the list of review comments. We just want to see why people gave their review, not who rated what. The list now is extremely cluttered.
Muudetud gggirlgeek poolt
gggirlgeek said
Mozilla needs to change this and make it clear how to write a review.
I think the most direct way to suggest changes to that website is on the forum for the Add-ons team:
https://discourse.mozilla.org/c/add-ons/addons-mozilla-org/109
I had the same problem and was searching through the forums and nothing worked. I found what the problem was for me, and posted that another thread of the same. I'll copy it here. Even the mozilla instructions were useless. Here you go . . .
From 1367811 : -- Well, I finally figured out what it was: POOR WEB DESIGN.
I disabled all my extensions like umatrix and ublock, and turned off Firefox's built in security . . . and I still couldn't rate! (Also, deleted browsing data, blah, blah, blah . . .) None of that mattered. The rating function is not on the first, NOR THE SECOND page when you're looking for it, if you're starting from firefox settings.
ANSWER: From the Firefox extensions page (about:addons), click on the extension you want, then scroll to the bottom and click the link on the bottom right, where it says <x number> reviews. You will now be on what appears to be the "Reviews" page (url even ends in "/reviews/"). You can not click any stars or review from this page. You now have to click on the title of the extension at the top left of the page (in blue), to go to the addon's main page. From there, you can click a star level and subsequently leave a review. Added pics below.
[Note the URL's, you could just delete from /reviews/ onward and it would take you there.]
TLDR: Click "reviews" at bottom right of the extension's page in Firefox settings. Then click blue extension name at top of page. Then rate/review.
Out of date, useless Mozilla instructions: https://support.mozilla.org/en-US/kb/review-installed-extensions
Muudetud JJ poolt
JJ said
Out of date, useless Mozilla instructions: https://support.mozilla.org/en-US/kb/review-installed-extensions
Hmm, it seems to word "review" has two different meanings:
(1) Assess your installed extensions to see which ones you really want
(2) Share your comments about an extension with other people on the Add-ons site
The article is about the first one. Perhaps there should be one of those gray note boxes in the article for people who were looking for the other.