Firefox (and firefox only) does not play audio of any kind on any device or site
Good morning. As the title suggests, Firefox suddenly doesn't work after a windows 10 update a few days ago. The videos play, but the audio doesn't work. Microsoft Edge plays audio smoothly.
I tried to: - Clean the cache - Clean cookies - Check permissions for sites (automatically play Audio / Video etc.) - Restore Mozilla - Restart PC - Uninstall Mozilla - Check in the volume mixer that Mozilla was not muted - Check that the tab wasn´t muted. - Check in Settings > Sound to see that Mozilla is present among the various programs used by the Sound Card - Checked if Mozilla played with another account - Used Troubleshooting mode
I don´t know what else to do, I don´t recall touching anything but Bluetooth Settings from time to time to reconnect my Headphones.
All Replies (4)
Steps to replicate... Show your sound settings. see screenshot
This support article may help.
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
Terry ha detto
This support article may help. https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
I followed all those and it didn´t work
jonzn4SUSE ha detto
Steps to replicate... Show your sound settings. see screenshot