Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Thunderbird blank message pane, HELP!?!

  • 3 vastust
  • 1 on selline probleem
  • 5 views
  • Viimati vastas eXcalibre

andrewm57
andrewm57
more options

Just updated to Tbird 102.5.0 on Mac OS Sierra 10.12.6 (yes old).

The message pane is completely blank - I can not read any emails!!! If I double click to open an email, the new tab is empty.

Plz advise soonest, my business deeply depends on email, and I have archives going back over 10 years.

Just updated to Tbird 102.5.0 on Mac OS Sierra 10.12.6 (yes old). The message pane is completely blank - I can not read any emails!!! If I double click to open an email, the new tab is empty. Plz advise soonest, my business deeply depends on email, and I have archives going back over 10 years.
Attached screenshots

Valitud lahendus

Sorry for the freak out. Restarted Tbird and it works. The update hiccuped...

Loe vastust kontekstis 👍 0

All Replies (3)

andrewm57
andrewm57 Küsimuse esitaja
more options

PS: default system theme, no extensions. This occurs on 6 different SMTP accounts, but my Gmail IMAP account works correctly.

Muudetud andrewm57 poolt

andrewm57
andrewm57 Küsimuse esitaja
more options

Valitud lahendus

Sorry for the freak out. Restarted Tbird and it works. The update hiccuped...

eXcalibre
eXcalibre
more options

I have the same issue, I am running (in the process of installing and trying) OSX Ventura. It may be something to do with my install, so i am going to wipe the mac and reinstall. But currently i have this exact problem too. No preview and opening in a new tab/window just gives an empty message.

The following are some errors i get along the way trying to open thunderbird and select messages.

Muudetud eXcalibre poolt