Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox won't launch after new update

  • 2 vastust
  • 0 on selline probleem
  • 6 views
  • Viimati vastas cor-el

more options

Hi,

Since I updated to the most recent version, Firefox hasn't worked.

When clicked, Firefox doesn't launch, no error message shows, and no processes appear in task manager.

I have uninstalled and reinstalled, deleted the folders and reinstalled, run as administrator with no change. If there is anything else I can try, please let me know.

Hi, Since I updated to the most recent version, Firefox hasn't worked. When clicked, Firefox doesn't launch, no error message shows, and no processes appear in task manager. I have uninstalled and reinstalled, deleted the folders and reinstalled, run as administrator with no change. If there is anything else I can try, please let me know.

All Replies (2)

more options

Using Windows 10 btw.

more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.