Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Thunderbird and Office 365 not syncing

  • 1 vastus
  • 0 on selline probleem
  • 6 views
  • Viimati vastas sfhowes

more options

Office365 stopped working 3 days ago with my greeley.owner@glassdoctor.com Account. It give an error saying user is authenticated but not connected. It will send messages through the SMTP but will not download or sync. A few months ago I had to switch the Authentication to OAuth2 and it began working again. It appears to be a similar issue. I confirmed the account is working through the browser but not with Thunderbird. I have other Office 365 accounts that work with different authentication.

Office365 stopped working 3 days ago with my greeley.owner@glassdoctor.com Account. It give an error saying user is authenticated but not connected. It will send messages through the SMTP but will not download or sync. A few months ago I had to switch the Authentication to OAuth2 and it began working again. It appears to be a similar issue. I confirmed the account is working through the browser but not with Thunderbird. I have other Office 365 accounts that work with different authentication.

All Replies (1)

more options