Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

TRYING TO DELEAT OR REMOVE SERCH OPTIONS

more options

WHEN DELETING OR REMOVING SEARCH OPTION IN SEARCH IT REMOVE BUT WHEN I RESTART FIREFOX THEY ARE ALL BACK HOW DO I MAKE MY CHOICE PERMINATE. 2 I WANT TO REMOVE MY RESPONSE IN SEARCH BEING MICROSOFT BING AND HAVE THE GOOGLE RESPONSE

WHEN DELETING OR REMOVING SEARCH OPTION IN SEARCH IT REMOVE BUT WHEN I RESTART FIREFOX THEY ARE ALL BACK HOW DO I MAKE MY CHOICE PERMINATE. 2 I WANT TO REMOVE MY RESPONSE IN SEARCH BEING MICROSOFT BING AND HAVE THE GOOGLE RESPONSE

All Replies (2)

more options

You can check for recently installed suspicious or unknown extensions.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
more options

Hi, is this a problem with the Search panel of the Settings page? Things are happening there that shouldn't be happening according to Change your default search settings in Firefox?

One possible culprit for settings changes and search hijacking would be an add-on. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

What if the Extensions list is blank or inaccessible?

Restart Firefox in its Troubleshoot Mode to prevent any extensions from interfering with your use of the Add-ons page.

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Can you regain control of your search settings?