Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Migrating folders and subfolders from outlook webmail to thunderbird

more options

I am trying to migrate an email account from outlook webmail to thunderbird, but only the inbox has synchronized. The subfolders within the inbox, the sent and drafts folders do not appear. Under message synchronization within the synchronization and storage tab, I have tried both with the box "Keep messages in all folders for this account on this computer" ticked and unticked: when I go to "advanced", no folders appear except inbox and trash, so there is no way to select them.

I have consulted this page: https://support.mozilla.org/en-US/kb/imap-synchronization#w_configuring-synchronization-and-disk-space-usage

but as mentioned above, I cannot find any way for folders except for trash and inbox to display within thunderbird. I was able to download all the emails from my inbox, and am receiving incoming emails.

Any advice would be very much appreciated.

Thank you in advance! Marie

I am trying to migrate an email account from outlook webmail to thunderbird, but only the inbox has synchronized. The subfolders within the inbox, the sent and drafts folders do not appear. Under message synchronization within the synchronization and storage tab, I have tried both with the box "Keep messages in all folders for this account on this computer" ticked and unticked: when I go to "advanced", no folders appear except inbox and trash, so there is no way to select them. I have consulted this page: https://support.mozilla.org/en-US/kb/imap-synchronization#w_configuring-synchronization-and-disk-space-usage but as mentioned above, I cannot find any way for folders except for trash and inbox to display within thunderbird. I was able to download all the emails from my inbox, and am receiving incoming emails. Any advice would be very much appreciated. Thank you in advance! Marie

Valitud lahendus

I suggest you rightclick on the account name and select 'subscribe' to see if the missing folders appear.

Loe vastust kontekstis 👍 1

All Replies (2)

more options

Valitud lahendus

I suggest you rightclick on the account name and select 'subscribe' to see if the missing folders appear.

more options

Hi david, yes that worked! Thank you so much! All the best, Marie