Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Every time you update Thunderbird, a shortcut icon is created on your desktop.

  • 1 vastus
  • 0 on selline probleem
  • 4 views
  • Viimati vastas Matt

Doggo
Doggo
more options

A similar question was asked in a previous topic on the support forum. The answer is to download the latest version and install it by overwriting it. You can then select the option not to create a shortcut icon in the installer's advanced installation. Now that's resolved, what's the problem? I was very surprised by their responses on the support forum. I have a hard time understanding why they don't add an option to Thunderbird's settings to prevent automatic updates from creating shortcut icons on the desktop. You don't understand that Mozilla's Firefox and Thunderbird are no longer popular because it is still common knowledge that they are not user friendly. Thunderbird has issued a statement saying that the project has taken off due to large donations. If so, you should provide an option to not create a shortcut icon on the desktop during this automatic update as soon as possible.

A similar question was asked in a previous topic on the support forum. The answer is to download the latest version and install it by overwriting it. You can then select the option not to create a shortcut icon in the installer's advanced installation. Now that's resolved, what's the problem? I was very surprised by their responses on the support forum. I have a hard time understanding why they don't add an option to Thunderbird's settings to prevent automatic updates from creating shortcut icons on the desktop. You don't understand that Mozilla's Firefox and Thunderbird are no longer popular because it is still common knowledge that they are not user friendly. Thunderbird has issued a statement saying that the project has taken off due to large donations. If so, you should provide an option to not create a shortcut icon on the desktop during this automatic update as soon as possible.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

You had a choice when you installed the product to determine if you wanted a shortcut. You can change that by reinstalling and selecting a new choice.

If you want a button to help you make up your mind, ask for one in the appropriate place. There are 700+ ideas on the feedback forum. Did you put yours there? https://connect.mozilla.org/t5/ideas/idb-p/ideas

If not, you can't expect the software to be "friendly", whatever that means to you, because you have not even asked anyone for what you think is needed. This is a support forum and is not a source of ideas for new features.

Although I do go to the ideas forums and point out to many of them that the "feature" they ask for already exists. Back in the 1990s Microsoft noted that some 80% of new features requested for Word were already in the product. Much the same goes for Thunderbird now.

Just to be clear, you appear to be lumping Thunderbird and Firefox into a single development group. That is not even close. The two companies, Mozilla Co and Mzla Co are not related except by their ownership by the Mozilla foundation (a US not for profit) The members of the Mzla board are largely Mozilla foundation employees. But the two companies do not share income streams nor operate under any form of common management. Both share the foundations support site, but as neither actually offer paid employee support this peer forum is all that is available.