Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Can't send emails

  • 1 vastus
  • 0 on selline probleem
  • 18 views
  • Viimati vastas david

dlg1
dlg1
more options

Since yesterday afternoon ( March 26 ), I have been unable to send emails via Thunderbird but I can receive them. When I attempt to send an email I get an error message as shown. Could someone assist me in resolving this problem

Since yesterday afternoon ( March 26 ), I have been unable to send emails via Thunderbird but I can receive them. When I attempt to send an email I get an error message as shown. Could someone assist me in resolving this problem
Attached screenshots

All Replies (1)

david
david
  • Top 10 Contributor
more options

Is this a self-hosted email account? The MX record is on the server and is part of the email routing process and is normally well-maintained when securing an account with a major emaip provider. The message indicates you are attempting to send from one IP address, yet the associated MX record disagrees. (A more technical person could give a more thorough response, but this is the gist of it.) I think you may need to pursue this with your email provider.