Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Video without sound on some sites but work on another

  • 2 vastust
  • 1 on selline probleem
  • 51 views
  • Viimati vastas George Brink

George Brink
George Brink
more options

I have:

125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video on Youtube works perfectly.

Fresh install without addons or plugins. Switching to "Troubleshoot mode" does not change anything. Youtube with sound, Facebook without sound.

Any ideas where to look?

I have: 125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0 Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video on Youtube works perfectly. Fresh install without addons or plugins. Switching to "Troubleshoot mode" does not change anything. Youtube with sound, Facebook without sound. Any ideas where to look?

Valitud lahendus

Make sure you have the latest FFmpeg and libavcodec packages installed.

Loe vastust kontekstis 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valitud lahendus

Make sure you have the latest FFmpeg and libavcodec packages installed.

George Brink
George Brink Küsimuse esitaja
more options

Thank you, the issue is resolved now.

But it is very mysterious. I did not have ffmpeg at all, and I had libavcodec58 (newer versions of libavcodec are not currently available for ubuntu 22.04)

I did:

sudo apt install ffmpeg sudo apt reinstall libavcodec58

And after firefox restarted - everything started to work as it should.