Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Mozilla Firefox ESR notification of infection

  • 2 vastust
  • 0 on selline probleem
  • 18 views
  • Viimati vastas cor-el

kirk20
kirk20
more options

My Windows virus protection shows nothing but I keep getting notices int he lower right corner of my screen that say Mozilla Firefox ESR and tell me there is an infection. It tries to take me to a website to scan and then buy McAfee to fix it. If I make sure Firefox is shut down (forced through Task Manager) it seems to go away. It appears that only the Firefox browser may be infected.

My Windows virus protection shows nothing but I keep getting notices int he lower right corner of my screen that say Mozilla Firefox ESR and tell me there is an infection. It tries to take me to a website to scan and then buy McAfee to fix it. If I make sure Firefox is shut down (forced through Task Manager) it seems to go away. It appears that only the Firefox browser may be infected.
Attached screenshots

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Try to block notifications and clear the list of websites that can send them. See https://support.mozilla.org/en-US/kb/push-notifications-firefox#w_how-do-i-stop-firefox-asking-me-to-allow-notifications

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check if you have a Push permission for suspect domain(s) like shown at the bottom of the message and revoke this permission. See "How do I revoke Web Push permissions for a specific site?":