Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Can't access my contacts after upgrading

  • 1 vastus
  • 0 on selline probleem
  • Viimati vastas david

more options

Hi. After upgrading to thunderbird Nebula 128.0esr my contacts were gone. Where are they and how to access them?

Hi. After upgrading to thunderbird Nebula 128.0esr my contacts were gone. Where are they and how to access them?

All Replies (1)

more options

That is unusual. The addressbook file name is abook.sqlite. Possibly it is corrupted? The 128 upgrade is not being announced yet, as there are possibly small bugs that will be trapped in initial days. You would have had to do this manually unless you use a separate app to handle software updates. you can verify presence of the file by clicking help>troubleshootinginformation, scroll down to 'profile folder' and click 'open folder' and then see if the abook.sqlite file is present. If it is not being recognized, my thought would be to exit thunderbird, copy the abook.sqlite somewhere else, and the start TB, click the tools>import >import from a file, and select the file to attempt a recovery..

Helpful?

Küsimuse postitamine

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.