Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Why does my computer restart whenever I click on Firefox?

  • 1 vastus
  • 11 on selline probleem
  • 1 view
  • Viimati vastas Moses

AnonymousUser
AnonymousUser
more options

I'm having a problem sort of like the one above except without the blue screen of death. Whenever I click on Firefox, my computer will restart itself. I've tried uninstalling, by deleting from the C drive because I couldn't go through the control panel, and it still wouldn't work. I've even tried renaming firefox.exe to firefox3.exe and nothing is working.

I would really love to figure this out because I cannot stand Internet Explorer.

This happened

Every time Firefox opened

Today

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)

I'm having a problem sort of like the one above except without the blue screen of death. Whenever I click on Firefox, my computer will restart itself. I've tried uninstalling, by deleting from the C drive because I couldn't go through the control panel, and it still wouldn't work. I've even tried renaming firefox.exe to firefox3.exe and nothing is working. I would really love to figure this out because I cannot stand Internet Explorer. == This happened == Every time Firefox opened == Today == == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)

All Replies (1)

Moses
Moses
  • Moderator
more options

Have you tried starting Firefox in Diagnose Firefox issues using Troubleshoot Mode then clicking on "Disable All Addons" from the box that pops up when starting Firefox in Safe Mode?