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Rohkem teavet

Is uprgrading to a new version the same as uninstalling the old one?

  • 1 vastus
  • 2 on selline probleem
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  • Viimati vastas Shawn

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"Uninstalling and reinstalling Firefox would not fix this problem because your settings are not removed on uninstall."

I can no longer start FF via One option that I read to correct this problem is to open a new profile and transfer my setting and favorites to it. Alternately, I could upgrade to the latest version of FF. But is that the same as uninstalling and reinstalling? Would I then lose my settings and favorites? Which of these two options should I take?

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.5; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

"Uninstalling and reinstalling Firefox would not fix this problem because your settings are not removed on uninstall." I can no longer start FF via One option that I read to correct this problem is to open a new profile and transfer my setting and favorites to it. Alternately, I could upgrade to the latest version of FF. But is that the same as uninstalling and reinstalling? Would I then lose my settings and favorites? Which of these two options should I take? == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.5; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Valitud lahendus

No. Updating keeps your profile.

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Valitud lahendus

No. Updating keeps your profile.