Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Why do I keep getting an error "The new Java Plug-In requires a recent version of the Firefox Browser (Firefox 3 or later) I am using 3.6.13 and have the most up to date verison of Java according to their test site.

  • 1 vastus
  • 65 on selline probleem
  • 4 views
  • Viimati vastas cor-el

daxman27
daxman27
more options

I was getting this error on an older windows xp pro machine and now it is appearing on a brand new windows 7 professional machine. I have confirmed the most up to date version of Java.

I was getting this error on an older windows xp pro machine and now it is appearing on a brand new windows 7 professional machine. I have confirmed the most up to date version of Java.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

You can also try "Reset all user preferences to Firefox defaults" on the Safe mode start window.