Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I can't download firefox. When I click on run, I get a window saying that the author is unknown. When I click on run in the new window, another window says the file is corrupt. What can I do about this?

  • 1 vastus
  • 3 on selline probleem
  • 6 views
  • Viimati vastas cor-el

PatrickR
PatrickR
more options

I want to have firefox as my default browser. As this is a new laptop, I hasve to download firefox. As per the instructions, I click on "run" to complete the download, but instead of completing the download, a window appears which says that the author is unknown. If I ignore the window and click on run, I get another window which says the file is corrupt and I can't finish the download and have firefox as my browser.

I have windows 7 and explorer is the default browser and I want to change to firefox, but so far am being prevented from doing so. How can I successfully download firefox?

I want to have firefox as my default browser. As this is a new laptop, I hasve to download firefox. As per the instructions, I click on "run" to complete the download, but instead of completing the download, a window appears which says that the author is unknown. If I ignore the window and click on run, I get another window which says the file is corrupt and I can't finish the download and have firefox as my browser. I have windows 7 and explorer is the default browser and I want to change to firefox, but so far am being prevented from doing so. How can I successfully download firefox?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also: