Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Can you please fix compatability issue with Kaspersky anti-virus?

  • 1 vastus
  • 19 on selline probleem
  • 1 view
  • Viimati vastas TonyE

sonnyday
sonnyday
more options

I am nervous about installing the latest version of Firefox as it warned of a compatibility issue with my anti-virus, Kaspersky. What has happened in the past, is my computer freezes and refuses to shut down. I've been vigilant with the work-around(s) to avoid this from happening again, so am wondering if there is anything that can be done to make this Firefox version compatible with Kaspersky?

I am nervous about installing the latest version of Firefox as it warned of a compatibility issue with my anti-virus, Kaspersky. What has happened in the past, is my computer freezes and refuses to shut down. I've been vigilant with the work-around(s) to avoid this from happening again, so am wondering if there is anything that can be done to make this Firefox version compatible with Kaspersky?

All Replies (1)

TonyE
TonyE
  • Moderator
more options

The core functionality of Kaspersky such as anti-virus still works, it is their add-on for Firefox that no longer works. It is down to Kaspersky to update their add-on to make it work with Firefox 4.

For details of the functionality that no longer works see http://support.kaspersky.com/faq/?qid=208284261