Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

ebrary reader plugin won't install on 4.0.1 can I revert to an earlier version of Ff that will be compatible?

  • 1 vastus
  • 21 on selline probleem
  • 2 views
  • Viimati vastas Xircal

more options

I get a message from Firefox that ebrary reader for windows is not compatible with version 4.0.1 of Firefox. Can I revert to an earlier version of Firefox that is compatible with ebrary Reader for Windows? I am using Windows XP professional.

I get a message from Firefox that ebrary reader for windows is not compatible with version 4.0.1 of Firefox. Can I revert to an earlier version of Firefox that is compatible with ebrary Reader for Windows? I am using Windows XP professional.

All Replies (1)

more options

See: http://support.ebrary.com/?p=443


To revert to the previous secure version which is 3.6.17, please do the following:

  1. Go to Download Firefox v3.6.17 and download it to the desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


After you complete the installation, please go to the Plugins Check page and update where necessary.