Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I can no longer get Youtube videos to play in Firefox (v5 on Win XP), while I can with Google Chrome - any ideas?

  • 3 vastust
  • 2 on selline probleem
  • 4 views
  • Viimati vastas cor-el

bob_little
bob_little
more options

When I call up a Youtube video I just get a black rectangle - bo picture, sound, etc. Videos from other sources seem to play OK.

When I call up a Youtube video I just get a black rectangle - bo picture, sound, etc. Videos from other sources seem to play OK.

Valitud lahendus

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Loe vastust kontekstis 👍 0

All Replies (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Valitud lahendus

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
bob_little
bob_little Küsimuse esitaja
more options

Thanks for your advice - worked perfectly.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

You're welcome