Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ???

  • 2 vastust
  • 9 on selline probleem
  • 7 views
  • Viimati vastas wjbreu

more options

Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer"  ?????????????????

Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ?????????????????

Valitud lahendus

1st problem see http://kb.mozillazine.org/Firewalls

2nd problem, to close Firefox properly use File > Exit

not with the [x] in upper right corner which close window
see http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit
if restarting use "Restartless Restart" extension as mentioned there.


Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

Loe vastust kontekstis 👍 1

All Replies (2)

more options

Valitud lahendus

1st problem see http://kb.mozillazine.org/Firewalls

2nd problem, to close Firefox properly use File > Exit

not with the [x] in upper right corner which close window
see http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit
if restarting use "Restartless Restart" extension as mentioned there.


Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

more options

Thanks for the information. 1st problem-added firefox to firewall-fix it. 2nd problem-will try to get into that habit.

Thanks, Again