Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox crashes

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas knorretje

nelsonda
nelsonda
more options

When attempting to start firefox, it immediately crashes. It was working fine a few days ago but now I can't even open in safe mode.

When attempting to start firefox, it immediately crashes. It was working fine a few days ago but now I can't even open in safe mode.

All Replies (1)

knorretje
knorretje
more options

Your crashreport is:
https://crash-stats.mozilla.com/report/index/a97179db-9f72-4cbd-8951-cf34b2110925
Firefox 6.0.2 Crash Report [@ NS_URIChainHasFlags(nsIURI*, unsigned int, int*) ]
This crash can be caused by malware as indicated by the Related Bugs. Reason:
strange dll in stackframe #2
Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

  1. http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
  2. http://www.superantispyware.com/ - SuperAntispyware
  3. http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
  4. http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
  5. http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free


See also:
"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked