Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I use option on webpage to open something and end up with empty new tab.

educatorfrance
educatorfrance
more options

I am on a web page and there is an option to open or analyse another available page. I press the button or highlighted option. It then shows me it is transferring data and forwards me to a new tab but when it says done the new page has nothing on it. There is no option pop up allowing me to enable scripts so I end up with nothing. An example is on orange.fr. It asks if I want to see my bill (facture) I press (consulter ma facture) It appears to be loading a new page and is transferring info but the new page opens and it is empty. There is no option to allow scripts.

I am on a web page and there is an option to open or analyse another available page. I press the button or highlighted option. It then shows me it is transferring data and forwards me to a new tab but when it says done the new page has nothing on it. There is no option pop up allowing me to enable scripts so I end up with nothing. An example is on orange.fr. It asks if I want to see my bill (facture) I press (consulter ma facture) It appears to be loading a new page and is transferring info but the new page opens and it is empty. There is no option to allow scripts.

Valitud lahendus

Is that a PDF (Adobe Reader) file or a normal web page?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Loe vastust kontekstis 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valitud lahendus

Is that a PDF (Adobe Reader) file or a normal web page?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

educatorfrance
educatorfrance Küsimuse esitaja
more options

Thank you Cor-el. Very obvious but very helpful as it made me disable everything. The problem was the add on PDF Download 3.0.0.2. Once it was disabled all the actions I wanted to do were successful. I have no idea why but I do not care as problem solved.