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Rohkem teavet

Firefox crashes

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  • Viimati vastas sambo1950

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bold textFirefox worked yesterday but crashes on startup today. It still crashes in safe mode.

'''bold text'''Firefox worked yesterday but crashes on startup today. It still crashes in safe mode.

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Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-64b129f6-1e92-4b98-a5c7-fef022111104
Firefox 7.0.1 Crash Report [@ rapporttanzan7.dll@0xfa46 ]
This is a crash in Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk. Maybe you can update to a better version.
http://www.trusteer.com/support/en/report-problem

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Valitud lahendus

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-64b129f6-1e92-4b98-a5c7-fef022111104
Firefox 7.0.1 Crash Report [@ rapporttanzan7.dll@0xfa46 ]
This is a crash in Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk. Maybe you can update to a better version.
http://www.trusteer.com/support/en/report-problem

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I stopped Rapport and Firefox now works. Many thanks for your very prompt reply.