Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox continues to crash instantly at startup.

  • 3 vastust
  • 2 on selline probleem
  • 4 views
  • Viimati vastas egrogg

more options

on the 9th my wife complained that firefox should it crashed. I attempted to restart and submit bug with same results. I uninstalled all and reinstalled using ver 8 the previous ver was 7. Same issue resulted. I uninstalled again restarted win 7 and reinstalled ver 8. same issue. Started in safe mode, as soon as selection box came up it crashed. Please help me.

on the 9th my wife complained that firefox should it crashed. I attempted to restart and submit bug with same results. I uninstalled all and reinstalled using ver 8 the previous ver was 7. Same issue resulted. I uninstalled again restarted win 7 and reinstalled ver 8. same issue. Started in safe mode, as soon as selection box came up it crashed. Please help me.

Muudetud xtrmist poolt

Valitud lahendus

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-884df03e-26d5-4e2e-996f-e6b742111110
Firefox 8.0 Crash Report [@ DbgBreak ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

Loe vastust kontekstis 👍 1

All Replies (3)

more options

Valitud lahendus

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-884df03e-26d5-4e2e-996f-e6b742111110
Firefox 8.0 Crash Report [@ DbgBreak ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

more options

Resolved!

Thanks

more options

I will try this too...