Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

when I open my yahoo mail in Firefox, I am unable to do instant messaging, but I can instant message in IE

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas Matt_G

rickyoshiro
rickyoshiro
more options

Over all my yahoo mail is kind of glitchy. The cursor appears at certain areas of the email so I have to move it all the way to the front of the line and move towards the end with the arrow key or end button. The other issue is I am unable to open Instant Messaging. I am able to open instant messaging if I open my yahoo mail through IE. It used to work just fine. this is a recent decelopment

Over all my yahoo mail is kind of glitchy. The cursor appears at certain areas of the email so I have to move it all the way to the front of the line and move towards the end with the arrow key or end button. The other issue is I am unable to open Instant Messaging. I am able to open instant messaging if I open my yahoo mail through IE. It used to work just fine. this is a recent decelopment

All Replies (1)

Matt_G
Matt_G
more options

Hi rickyoshiro,

This sounds like a known issue reported here:

https://bugzilla.mozilla.org/show_bug.cgi?id=713014

There was a workaround posted, but I've not tested it myself. Here are the steps.

  1. Go into Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK.
  2. Then go back and switch it to small window and press OK.

Once the bug is officially resolved, you could try running a Nightly or Aurora build to use the fix early.

Hopefully this helps!