Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I am unable to open emails in hotmail via Firefox but can in Internet Explorer

  • 1 vastus
  • 1 on selline probleem
  • 2 views
  • Viimati vastas cor-el

Shari222
Shari222
more options

I can open my hotmail account but cannot open individual emails or delete or compose emails. I can however do all this in Internet Explorer. I have ensured I have latest Firefox release (9)

I can open my hotmail account but cannot open individual emails or delete or compose emails. I can however do all this in Internet Explorer. I have ensured I have latest Firefox release (9)

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).