We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

i get a blank page and other parts don't work.

  • 1 vastus
  • 1 on selline probleem
  • 4 views
  • Viimati vastas cor-el

grooveadellic
grooveadellic
more options

i get a blank page going home says url not valid and cannot be loaded never remember history doe's not work

i get a blank page going home says url not valid and cannot be loaded never remember history doe's not work

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That issue can be caused by a corrupted or incomplete Visual C++ installation (multiple versions can be installed side-by-side; SxS) that is missing some runtime components (Redistributable Package) that Firefox depends on (problem with an embedded manifest file that specifies a specific runtime version).

You need to install the missing components (e.g. VisualC++ 2005 Redistrbutable).

  • bug 713167 - Microsoft.VC80.CRT SideBySide errors, browsercomps.dll

(please do not comment in bug reports)