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Rohkem teavet

Firefox (10.0.2 Mac OS 10.7.3) does not correctly download files with suffix .ciw (XXXX.ciw). What setting must I change to fix this?

  • 2 vastust
  • 11 on selline probleem
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  • Viimati vastas johngar

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attempt to download files XXXX.ciw (from WebofScience) gets the error message

Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk...

Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari.

What setting must I change to fix this?

attempt to download files XXXX.ciw (from WebofScience) gets the error message Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk... Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari. What setting must I change to fix this?

Valitud lahendus

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.

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Valitud lahendus

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.