Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Can't listen to online radio after upgrading to Firefox 12

more options

Hi Everyone,

Ever since I upgraded to Firefox 12, I can't listen to radio station: http://www.sirasa.com/sirasafm.html I am behind a firewall and go via a proxy but this was never a problem. What firefox used to do was prompt me with the network password dialog and once i fill in the information it use to stream the radio station, however I'm not getting this anymore. I also checked and verified that I have Windows Media plugging installed

Also, I can listen to this station via Internet Explorer no problem.

Really appreciate any help.

Thanks,

Hi Everyone, Ever since I upgraded to Firefox 12, I can't listen to radio station: http://www.sirasa.com/sirasafm.html I am behind a firewall and go via a proxy but this was never a problem. What firefox used to do was prompt me with the network password dialog and once i fill in the information it use to stream the radio station, however I'm not getting this anymore. I also checked and verified that I have Windows Media plugging installed Also, I can listen to this station via Internet Explorer no problem. Really appreciate any help. Thanks,

Valitud lahendus

That is a stream (audio/mpeg) that is played with the Windows Media Player plugin (np-mswmp).

Try to disable the classic WMP plugin (Npdsplay dll) that you also still have enabled.

Loe vastust kontekstis 👍 0

All Replies (7)

more options

I can listen to radio from the link you provided, without the need of providing any Passwords..

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Muudetud Hasan poolt

more options

Hi mha007,

Thank you for your quick reply. I followed and did 'Remember History', cleared cookies and cache and network cache. Checked updates. None of that seems to fix the problem.

I have no option but to go via the proxy, 'cause once I set 'No Proxy' it want let me access the web at all. The strange thing is that with previous Firefox version I used to get a popup dialog asking for Network password access, now I'm not getting it and can't listen to the radio. And with Internet Explorer I can.....

more options

Revert your network settings to whatever they were so you can connect Firefox to internet.

-> Start Firefox in -> Diagnose Firefox issues using Troubleshoot Mode to check if your add-ons/extensions are causing the problems.

Check and tell if its working while using Firefox in Diagnose Firefox issues using Troubleshoot Mode.

more options

It seems, even in the safe mode I get the same issue

more options

Your Firefox Plugins are out-dated, so Update them by going to the following link:

Check and tell if its working.

more options

Valitud lahendus

That is a stream (audio/mpeg) that is played with the Windows Media Player plugin (np-mswmp).

Try to disable the classic WMP plugin (Npdsplay dll) that you also still have enabled.

more options

Thank you both: mha007 and cor-el. Disabling Npdsplay fixed it !!!!!!