![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Firefox crashes
for the last 2 weeks my firefox keeps showing a box that says mozilla crash reporter as soon as I try to use it.I have uninstalled the program a couple of time and re installed the program back but its still showingthe same thing.how can I fix that.Im really not computer savy so I dont know what to do.it started giving me problems after I upgraded to a newer version and now eventhe old version wont let me get in
Valitud lahendus
hello brigitte-bee, could you provide some of the latest crash ids that have been submitted, as is described here? this would give us more details about the crashes on your machine & we can probably give you better advice to troubleshoot the issue. thank you!
Loe vastust kontekstis 👍 0All Replies (2)
Valitud lahendus
hello brigitte-bee, could you provide some of the latest crash ids that have been submitted, as is described here? this would give us more details about the crashes on your machine & we can probably give you better advice to troubleshoot the issue. thank you!