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Rohkem teavet

This has happened on several computers. I can download using video download helper with on problems until I attempt to download "Dishonorable Disclosures" on Yo

  • 2 vastust
  • 1 on selline probleem
  • 3 views
  • Viimati vastas alexgvoss

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This has happened on several computers. I can download using video download helper with on problems until I attempt to download "Dishonorable Disclosures" on You Tube once a download attempt is made on that video download helper stops working for that video or any other video. Could this be a virus or malware? How do I fix download helper after this happens?

This has happened on several computers. I can download using video download helper with on problems until I attempt to download "Dishonorable Disclosures" on You Tube once a download attempt is made on that video download helper stops working for that video or any other video. Could this be a virus or malware? How do I fix download helper after this happens?

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Which movie do you mean?


Try to clear the Google cookies.

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can also try to delete the webappsstore.sqlite file in the Firefox Profile Folder to clear the local storage.

You can use this button to go to the Firefox profile folder:

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Thanks I will try this