Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I have an outdated version of Flash player /plugin as well as the latest version How do I remove the outdated versions ?

more options

since updating FF to version 15 Flash player plug in has crashed and I can only watch videos/ listen to radio prgrammes with IE. I checked FF trouble shooting and I have 2 versions of Flash installed version 9 and version 11. Will uninstalling version 9 solve the problem and how do I do that please ?

since updating FF to version 15 Flash player plug in has crashed and I can only watch videos/ listen to radio prgrammes with IE. I checked FF trouble shooting and I have 2 versions of Flash installed version 9 and version 11. Will uninstalling version 9 solve the problem and how do I do that please ?

Valitud lahendus

You're probably better off using the Adobe Flash uninstaller to get rid of all Flash files, and then re-install the latest version.

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Loe vastust kontekstis 👍 0

All Replies (4)

more options

Valitud lahendus

You're probably better off using the Adobe Flash uninstaller to get rid of all Flash files, and then re-install the latest version.

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

more options

You can set the plugin.expose_full_path pref to true on the about:config page to see the full path of plugins on the about:plugins page.

It is best not to leave that pref set to true as it exposes that full path to web servers via the navigator.plugins object, so reset that pref to false after you are done with the about:plugins page.

See "Manually uninstalling a plugin":

more options

Many thanks , that did the trick and everything is now working OK, but strangely, when I look in the Plugins folder, both Flash versions are still there, versions 9 & 11. I don't know which version I'm using but whatever it is , it's working fine. Thanks again

more options

Thank you for your reply; I used the information in the 1st reply that I got which solved my problem, but your information was very helpful. Thanks again.