Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

FF17 Personas are not displaying the header image.

  • 3 vastust
  • 5 on selline probleem
  • 30 views
  • Viimati vastas dumdidadida

more options

In Firefox 17, none of the Personas I apply show any kind of image, whether header or footer. They still change the color of my tabs, and the text of the names of my tabs, so the personas are successfully being applied in some fashion. Searching for an answer was unclear. As per some suggestions, I re-enabled the Default theme, restarted Firefox, then changed Personas, yet the problem persisted.

Thank you for your time.

In Firefox 17, none of the Personas I apply show any kind of image, whether header or footer. They still change the color of my tabs, and the text of the names of my tabs, so the personas are successfully being applied in some fashion. Searching for an answer was unclear. As per some suggestions, I re-enabled the Default theme, restarted Firefox, then changed Personas, yet the problem persisted. Thank you for your time.

Valitud lahendus

Hi,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Personas

Loe vastust kontekstis 👍 1

All Replies (3)

more options

Valitud lahendus

Hi,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Personas

more options

Thanks, that did it. I was going through and reinstalling the add-ons after that, and it was Glassmyfox that did it. In retrospect, it seems silly that I didn't see that in the first place, since I specifically went over my addons beforehand.

Thanks for your time!

more options

Thanks for the update :) Also, please note that GlassMyFox may have been designed to work only with the default theme at the moment.