We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

None of the features in Facebook are working it is only happening with Firefox have cleared cache and cookies

annekellar
annekellar
more options

In the past week Facebook has stopped working correctly and it is only happening with Firefox. Can't comment. click like. update status edit settings, send messages or chat.

In the past week Facebook has stopped working correctly and it is only happening with Firefox. Can't comment. click like. update status edit settings, send messages or chat.

All Replies (1)

iamjayakumars
iamjayakumars
more options

Please reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with the left mouse key.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

See if this helps solve the issues you had and please report back to us!