Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

How do I correct pages flashing and going black when i scroll even though I have reinstalled?

  • 2 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas clayhelen

more options

Frequently but not always areas of the Firefox window turn black. This includes menus and data entry fields. Sometimes a page opens OK but goes black as soon as I begin to scroll using the mouse or the scroll bar. At random positions in the scroll the page reappears but the problem persists. If I run Firefox in SAFE mode, the problem goes away. I have tried uninstalling and reinstalling Firefox with no success. I have also tried disabling plugins without success. Also, I have used the "reset Firefox" option without success.

Frequently but not always areas of the Firefox window turn black. This includes menus and data entry fields. Sometimes a page opens OK but goes black as soon as I begin to scroll using the mouse or the scroll bar. At random positions in the scroll the page reappears but the problem persists. If I run Firefox in SAFE mode, the problem goes away. I have tried uninstalling and reinstalling Firefox with no success. I have also tried disabling plugins without success. Also, I have used the "reset Firefox" option without success.

Valitud lahendus

Try to disable hardware acceleration in Firefox.

Loe vastust kontekstis 👍 1

All Replies (2)

more options

Valitud lahendus

Try to disable hardware acceleration in Firefox.

more options

COR-EL Thanks for your help! Disabling hardware acceleration improved but did not solve the problem. Also disabling WebGL seems to have corrected the problem.