Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

why do I have a deleted messages folder and a trash folder

  • 2 vastust
  • 1 on selline probleem
  • 5 views
  • Viimati vastas cor-el

barbara0577
barbara0577
more options

all of a sudden I have a deleted messages folder - have no idea why it appeared. my deleted messages used to go into the trash folder, which is where I want them to go. now some of them go to deleted messages and some into the trash. I have no idea of what the rhyme or reasoning is behind this. I've deleted the deleted messages folder numerous times but it comes right back as soon as I delete a message. all I want is for my deleted messages to into the trash. If anyone has a way to fix this, I would appreciate it.

all of a sudden I have a deleted messages folder - have no idea why it appeared. my deleted messages used to go into the trash folder, which is where I want them to go. now some of them go to deleted messages and some into the trash. I have no idea of what the rhyme or reasoning is behind this. I've deleted the deleted messages folder numerous times but it comes right back as soon as I delete a message. all I want is for my deleted messages to into the trash. If anyone has a way to fix this, I would appreciate it.

All Replies (2)

Andrew
Andrew
  • Moderator
more options

What program or provider are you referring to?

Mozilla Firefox does not have a email provider and so we are unable to also help with this issue.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Also note that your plugins listed in your System Details List show two Adobe Reader plugins.

  1. Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  2. Adobe PDF Plug-In For Firefox and Netscape "9.5.5"

You should remove the older 9.5.5 version.