Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Links from Mail and other apps don't go to open copy of Firefox but attempt to open a second copy, so I get "A copy of Firefox is already open," FF 22, OS10.8.4

  • 3 vastust
  • 1 on selline probleem
  • 5 views
  • Viimati vastas cor-el

more options

Links from within Firefox windows open new tab, but links within Mail, MSWord, and other apps attempt to open another copy of Firefox, and I get the "Close Firefox: A copy of Firefox is already open. Only one copy of Firefox can be open at a time." This just started happening less than a week ago. I don't know when FF updated to version 22.0.

Links from within Firefox windows open new tab, but links within Mail, MSWord, and other apps attempt to open another copy of Firefox, and I get the "Close Firefox: A copy of Firefox is already open. Only one copy of Firefox can be open at a time." This just started happening less than a week ago. I don't know when FF updated to version 22.0.

All Replies (3)

more options
more options

My problem seems to be fixed--I cannot reproduce it now, though it had been consistently happening for the past 3-4 days. The suggestions above do not seem to apply in any case: I do not want to open another instance of Firefox but simply to connect with the one that is already running; and I do not seem to have a .parentlock file.

If the problem returns, I'll be back. Meanwhile, thanks for the suggestions.

more options

Did you close and restart Firefox or reboot the computer previously?