Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

i formated my old laptop without taking backup of the recovery key when i installed the new OS i lost all my favourits, & passwords how to recover ?

F_A_H_D
F_A_H_D
more options

I need my bookmarks from my sync account, but I've lost my recovery key due a system formatting. Is there any way to get it back? I got the account info.

I need my bookmarks from my sync account, but I've lost my recovery key due a system formatting. Is there any way to get it back? I got the account info.

All Replies (3)

iamjayakumars
iamjayakumars
more options

Try this

F_A_H_D
F_A_H_D Küsimuse esitaja
more options

doesnt work i tried all of these !! thanks for the help

the-edmeister
the-edmeister
  • Moderator
more options

Sorry for your loss, but the Firefox Sync service isn't intended to be used as a "backup medium" or a data "Cloud". It is meant to be used to synchronize Firefox personal data and preferences between multiple devices running Firefox.

Without the Sync Key (aka Recovery Key) there isn't any way to recover your data from the Sync servers; and if you could, that data would be useless due to the encryption which is "held" by that "key".