Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Constantly having to clear cache

  • 3 vastust
  • 9 on selline probleem
  • 7 views
  • Viimati vastas mvpshaq32

more options

I constantly have to clear FF's cache whenever webpages don't load properly. It has been a problem for a while now (many months) and there is still no solution.

I've tried resetting the browser to factory settings and the problem persists.

I constantly have to clear FF's cache whenever webpages don't load properly. It has been a problem for a while now (many months) and there is still no solution. I've tried resetting the browser to factory settings and the problem persists.

All Replies (3)

more options

Make sure you not running Firefox in (permanent) Private Browsing mode.

If you not using Private Browsing Mode

  • Tools > Options > Privacy > History>
  • Firefox will: "Use custom settings for history":
  • Select: [x] Accept Cookies from sites
    • Accept third party cookies: "From Visited"
  • Keep until "They Expire"
  • Deselect: [ ] "Clear history when Firefox closes"
  • https://support.mozilla.org/kb/Clear+Recent+History

If you use cleanup software like CCleaner then check the settings for the Firefox application.

________________________________________________________________________________


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

more options

Do you have a Samsung PC with Samsung Support Center installed?

more options

Ughhh. I do indeed have one!

Thanks! I have removed it and hopefully the issue should be resolved.