Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I think I am going to swich to Google Crome because Fire Fox keeps stoping but when I open to the same site on Crome it works fine.

  • 2 vastust
  • 3 on selline probleem
  • 5 views
  • Viimati vastas cor-el

more options

Why does Fire Fox keep stopping but when I use Google Chrome it works fine. I have had Fire Fox for many years and would hat to switch.

Why does Fire Fox keep stopping but when I use Google Chrome it works fine. I have had Fire Fox for many years and would hat to switch.

All Replies (2)

more options

Which website are you speaking of?

more options

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.