How do I get rid of pop up add invading my firefox? It opens in new windows anytime I click on pages for searching
There is something running on my computer that keeps poping up adds saying I need to up date firefox or there is virisus or just other programs I need to download how do I remove this program running this.
All Replies (3)
First start Firefox in Safe Mode, sometimes this is caused by addons:
Case the problem doesn't stopped try scan your PC:
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
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Hello shaqstr, also, in your system details it seems that you have in your profile folder a User.js file. The user.js file does not exist by default. If you create the file, forget it, if you have not create the file then delete the User.js file (some programs create and write in the file also).
thank you
There are other things that need your attention.
Note that your System Details List shows multiple Flash plugins.
- Shockwave Flash 11.9 r900
- Shockwave Flash 10.0 r22
You can find the installation path of all plugins on the about:plugins page.
You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and (re)install the latest Flash player.
- (32 bit Windows) C:\Windows\System32\Macromed\Flash\
- (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\